"The software allows the patient to directly order contact lenses and frees up valuable staff time and labor. Dr. contact lens also messages patients directly when they are due to order additional lenses. Best of all, patients are offered the absolute best price and deters the patient from internet shopping. It allows us to sell to patients when we are not open, after hours, or in the event of closure. It is a great patient retention tool."
"DCL was easy to implement and seamless. Staff training was comprehensive and allowed us to start using it right away. Patients have accepted it well, and it's always fun to see new orders come through from patients who might not have purchased in the office!"
"Dr. Contact Lens has been a game changer for our practices. We used to track our patients through an excel spreadsheet and now we can see and do everything through Dr. Contact Lens. Patients are loving it and staff are loving it! It has been a win-win."
"Patients are more prompt with ordering contacts from us or coming in when they’re due for an exam because DCL reminds them when it’s coming up. My staff loves it because it’s a much more streamlined way to order and ship contacts to patients and because response time is amazing in the new live chat feature whenever they do have a question."
"We finally have a solution for online ordering of contacts that both my patients and staff love!"
"I am so happy to be a part of this company. This system is very efficient, fast and easy to work with. Patients are able to order their contact lenses by the click of a button. The best part is that we can give them their rebates without any hassle. "
"What an amazing company! Dr. Contact Lens has helped us retain those patients who simply want to order online. I only wish I had them sooner!"
"It really bothers me that the eyecare industry is slow to adopt e-commerce. Patients have been screaming at ECPs to buy contacts from us online for a decade. Finally, an OD friendly company made this possible. Thank you Dr. Contact lens!"
"I love Dr. Contact Lens because it impresses my patients as a cutting-edge solution to ordering contacts. We save an extraordinary amount of time every month because we don’t have to place contact lens orders and waste time with data entry. Our patients prefer the convenience, and I’m happy to give it to them - all while supporting my contact lens business!"
"My patients love the convenience of Dr. Contact Lens, and my team loves the time it saves them. Because it is fully integrated with our EHR, it's easy to use for both the office and the patient. I'd highly recommend DCL!"
"It's never been easier to compete with giant online retailers. I'm ecstatic to have implemented Dr. Contact Lens & keep my contact lens sales in house. Thank you DCL!"
"Dr. Contact Lens has completely transformed contact ordering in my office. Before DCL, even with our other "direct-to-patient" software, contact lens ordering was still such a time consuming area of my practice. I can't get over the ultra sleek portal patients get access to in order to buy their contacts with DCL and how much time is saved! The marketing software/dashboard is everything I needed to boost my practice revenue, capture opportunities we were previously missing, and free up staff time"
"Dr. Contact Lens has been great for our practice. Patients appreciate the easy access to their prescription, and the 1-click ordering has increased our capture rate for sure! If our office has to close again due to the coronavirus, we can be sure that our contact lens sales will continue to grow!"
"We are a busy office and contact lenses have always been our bottleneck. We needed a new way for our patients to order from us to keep them from going online. Dr. Contact Lens is exactly this"
"I always prided myself on keeping my practice up to date and growing into the future. With Dr. Contact Lens we have done just that and streamlined a very old process. My patients love being able to order their contacts in one click, delivered directly to their home."
"Incorporating Dr. Contact Lens into my practice has helped me in many ways. It has kept more patients in house for purchases and it has other features that are great. It frees up time my staff so we can spend more getting patients booked for exams. It is more convenient for the patient as well, in case they want to order contacts at 1 in the morning, and it keeps track of expiring prescriptions, alerting both the patient and the office that it is time for the patient’s annual exam. It complies with giving the patient their prescription for contact lenses. It keeps pace with the pricing on 1800 so I can inform the patient without hesitation that we are priced competitively and they do not need to price shop online. It makes the patient feel that we are modern and up to date with technology."
"I love technology, it has streamlined my practice so much. We work less, make more AND our patients are floored at our efficiency & services. We love making our patients & staff happy. Nothing does that better than cutting edge technology like Dr. Contact Lens!"
"Before Dr. Contact Lens we were always on the defense when it came to patients ordering contacts. We had no easy way to follow up with them & ordering the old way wasted so much time. Now we have a tech savvy way to compete in the growing online market, keep our practices thriving & our patients ordering from us!"
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Have you been wondering what Dr. Contact Lens can do for your practice?
Dr. Contact Lens is a versatile platform. Its endless features can help you customize your contact lens business. From auto-reminders, email & text marketing, business analytics and ease of use for patients, it is a tool that helps you powerfully compete with online retailers.
Think you're not missing out on sales? Think again...
In an ever changing world, the shift to online shopping has been gradual and steady. The newer generations are used to the concept of home delivery, and have come to expect it. So how can the independent ECP keep up with these changes? Implement something they have never seen before - a sleek 1 click ordering system completely integrated with their medical record, insurance and skips the verification process. Now you have something to offer that no one else does.
So how much am I missing out on?
Research has shown that the average practice leaks 25+% of their contact lens sales (or more). So if you have a 50% annual supply rate and a 70% capture rate, you are still leaking over $200k+ in potential lost revenue to other retailers. Think you can't capture that? THINK AGAIN! No other website offers auto-reminders & seamless ordering. In business, you have to stand out in order to dominate...and Dr. Contact Lens allows you to do just that. It gives your patients what they have been asking for and it gives your contact lens business the security it needs to thrive into the future.
Our process has shown to bring in 10-30% more contact lens sales to practices that fully implement our system. We guarantee 20 orders within 30 days from sign up. From there, the sky is the limit. We have seen practices begin to capture up to 95% of their patient's orders after starting to use our technology. To achieve this, this is what it takes:
10 training videos under 3 minutes each
1-2 live staff trainings
Send out introductory patient email through email vendor (template provided)
Send out reorder and expired reminder through our DCL portal (one click)
5 minutes a day placing orders in DCL
You have nothing to lose....but your sales!
At Dr. Contact Lens, we are here to empower you and help you retain your patients, keep those contact lens sales in house and help modernize you antiquated processes. It is vital to the health of any practice to keep innovating, and when it comes to contact lenses - nobody knows the business better than ODs. Dr. Contact Lens was built by ODs to help answer the request of years of pleas. The day has come - your online store with reminders, marketing and digital scripts is finally here - why delay any longer? Join us today!
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