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Watch these short videos to learn how to implement Dr. Contact Lens & keep up with the latest features

FAQ's

  • by: Jennifer
  • On: 8, Mar 2021
11 min read

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FAQ's

Posted by Jennifer on Mar 8, 2021 10:25:37 AM

How do I cancel or edit an order?

Step 1: Contact your distributor as soon as possible before the order gets processed. You have ~30 minutes before the order is processed and it can't be reversed. 

Step 2: Let Dr. Contact Lens support know of any changes made to the order or if the order was cancelled by emailing support@drcontactlens.com or by calling support at (888) 205-1679. This is important so any changes made can be reconciled with your Dr. Contact Lens account.

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Topics: FAQ

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