drcl-logo-gradient (1)
Support
  • There are no suggestions because the search field is empty.

The DCL training portal

Watch these short videos to learn how to implement Dr. Contact Lens & keep up with the latest features

FAQ's

  •  by: Jennifer
  • On: 8, Mar 2021
11 min read

All

FAQ

3 min read

FAQ's

How do I cancel or edit an order? Step 1: Contact your distributor as soon as possible before the order gets processed. You have ~30 minutes before the order is processed and it can't be reversed. Ste...

Read full article

Jennifer

Dr. Jennifer Tabiza is a private practice Optometrist & Co-founder of Dr. Contact Lens. She assisted in the creation and beta testing of the Dr. Contact Lens platform. Her mission is to use data to help Optometry practices add more efficiency and scale their business.

Comments

Leave your Comments

FAQ's

Posted by Jennifer on Mar 8, 2021 10:25:37 AM

How do I cancel or edit an order?

Step 1: Contact your distributor as soon as possible before the order gets processed. You have ~30 minutes before the order is processed and it can't be reversed. 

Step 2: Let Dr. Contact Lens support know of any changes made to the order or if the order was cancelled by emailing support@drcontactlens.com or by calling support at (888) 205-1679. This is important so any changes made can be reconciled with your Dr. Contact Lens account.

Read More
0 Comments Click here to read/write comments

Topics: FAQ

All posts

Related Posts

Subscribe for the latest updates

Training videos for the latest features from Dr. Contact Lens.

Thank you for being part of the DCL community!