"The software allows the patient to directly order contact lenses and frees up valuable staff time and labor. Dr. contact lens also messages patients directly when they are due to order additional lenses. Best of all, patients are offered the absolute best price and deters the patient from internet shopping. It allows us to sell to patients when we are not open, after hours, or in the event of closure. It is a great patient retention tool."
"DCL was easy to implement and seamless. Staff training was comprehensive and allowed us to start using it right away. Patients have accepted it well, and it's always fun to see new orders come through from patients who might not have purchased in the office!"
"Dr. Contact Lens has been a game changer for our practices. We used to track our patients through an excel spreadsheet and now we can see and do everything through Dr. Contact Lens. Patients are loving it and staff are loving it! It has been a win-win."
"Patients are more prompt with ordering contacts from us or coming in when they’re due for an exam because DCL reminds them when it’s coming up. My staff loves it because it’s a much more streamlined way to order and ship contacts to patients and because response time is amazing in the new live chat feature whenever they do have a question."
"We finally have a solution for online ordering of contacts that both my patients and staff love!"
"I am so happy to be a part of this company. This system is very efficient, fast and easy to work with. Patients are able to order their contact lenses by the click of a button. The best part is that we can give them their rebates without any hassle. "
"What an amazing company! Dr. Contact Lens has helped us retain those patients who simply want to order online. I only wish I had them sooner!"
"It really bothers me that the eyecare industry is slow to adopt e-commerce. Patients have been screaming at ECPs to buy contacts from us online for a decade. Finally, an OD friendly company made this possible. Thank you Dr. Contact lens!"
"I love Dr. Contact Lens because it impresses my patients as a cutting-edge solution to ordering contacts. We save an extraordinary amount of time every month because we don’t have to place contact lens orders and waste time with data entry. Our patients prefer the convenience, and I’m happy to give it to them - all while supporting my contact lens business!"
"My patients love the convenience of Dr. Contact Lens, and my team loves the time it saves them. Because it is fully integrated with our EHR, it's easy to use for both the office and the patient. I'd highly recommend DCL!"
"It's never been easier to compete with giant online retailers. I'm ecstatic to have implemented Dr. Contact Lens & keep my contact lens sales in house. Thank you DCL!"
"Dr. Contact Lens has completely transformed contact ordering in my office. Before DCL, even with our other "direct-to-patient" software, contact lens ordering was still such a time consuming area of my practice. I can't get over the ultra sleek portal patients get access to in order to buy their contacts with DCL and how much time is saved! The marketing software/dashboard is everything I needed to boost my practice revenue, capture opportunities we were previously missing, and free up staff time"
"Dr. Contact Lens has been great for our practice. Patients appreciate the easy access to their prescription, and the 1-click ordering has increased our capture rate for sure! If our office has to close again due to the coronavirus, we can be sure that our contact lens sales will continue to grow!"
"We are a busy office and contact lenses have always been our bottleneck. We needed a new way for our patients to order from us to keep them from going online. Dr. Contact Lens is exactly this"
"I always prided myself on keeping my practice up to date and growing into the future. With Dr. Contact Lens we have done just that and streamlined a very old process. My patients love being able to order their contacts in one click, delivered directly to their home."
"Incorporating Dr. Contact Lens into my practice has helped me in many ways. It has kept more patients in house for purchases and it has other features that are great. It frees up time my staff so we can spend more getting patients booked for exams. It is more convenient for the patient as well, in case they want to order contacts at 1 in the morning, and it keeps track of expiring prescriptions, alerting both the patient and the office that it is time for the patient’s annual exam. It complies with giving the patient their prescription for contact lenses. It keeps pace with the pricing on 1800 so I can inform the patient without hesitation that we are priced competitively and they do not need to price shop online. It makes the patient feel that we are modern and up to date with technology."
"I love technology, it has streamlined my practice so much. We work less, make more AND our patients are floored at our efficiency & services. We love making our patients & staff happy. Nothing does that better than cutting edge technology like Dr. Contact Lens!"
"Before Dr. Contact Lens we were always on the defense when it came to patients ordering contacts. We had no easy way to follow up with them & ordering the old way wasted so much time. Now we have a tech savvy way to compete in the growing online market, keep our practices thriving & our patients ordering from us!"
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Meet our Team!
Dr. Contact Lens, Fort Lauderdale, FL –May 24th, 2022 – Dr. Contact Lens, the first contact lens service company that streamlines the contact lens ordering process for both patients and private practice owners via its powerful website, announced today the addition of five new hires to its rapidly expanding team: Julius Diggins, Judy Mondol, Traci Serio, Jeane Shauger and Tonya Stewart.
Julius Diggins carries 8 years of experience working as a CNA in orthopedics, ICU, at the Cleveland Clinic South Hospital in Martin County, Florida. Prior to joining Dr. Contact Lens, he acted as a radiology assistant during the latter 4 years of his medical career. He is excited to bring his talents to the Dr. Contact Lens team as a Customer Support Specialist responsible for supporting and onboarding new and existing clientele.
Judy Mondol formerly worked as an Assistant Manager and OD Receptionist for Luxottica Lenscrafters. She hopes to provide high-quality customer care and training at Dr. Contact Lens as a Customer Support Specialist.
“I admire how the cofounders Brianna & Jennifer have developed DCL over the years to not only assist doctors but also patients,” Mondol said. “The passion and dedication that they display keeps me engaged and interested to see the growth and success this company strives towards.”
Traci Serio worked for 13 years as an Inside Sales Coordinator at Costa Sunglasses and was positioned in Customer Care for her final 3 years. She anticipates bringing over her skills to Dr. Contact Lens as its Customer Success Manager.
“I am so happy to be part of the growth of something so brilliant and innovative,” said Serio. “The founders' enthusiasm is infectious and who wouldn't want to be a part of something like this? I want to be able to say in five years that I was here in the beginning stages of Customer Success and helped make it great!”
Jeane Shauger previously utilized her sales talents at Hoya Vision Care, covering the Pacific Northwest in outside sales. She now eagerly joins Dr. Contact Lens as its Account Executive and is excited to help our independent eye doctors continue to thrive in the industry with our online platform.
“I’m excited to empower eye doctors with a brilliant platform that will allow us to get ahead of the curve in our industry,” Shauger said.
Tonya Stewart has been in the optical industry for more than 5 years and most recently worked with Regener-Eyes as a Strategic Account Manager. She is excited to join the Dr. Contact Lens team as its new Sales and Marketing Executive.
“I'm thrilled to be working with such an innovative company such as DCL, the first to create this innovative ordering process and business intelligence platform,” Stewart said. “Exciting times ahead with Dr. Rhue and Dr. Tabiza leading the team!”
About Dr. Contact Lens
Dr. Contact Lens is the world’s first website that connects patients with an intuitive contact lens ordering solution through an eye doctor’s practice, creating new ways for optometrists and ophthalmologists alike to manage contact lens distribution. With a convenient and user-friendly interface that remains open 24 hours a day and syncs with a practice’s EHR, doctors can retain contact lens sales and boost profits while providing patients with a simple-yet-powerful contact lens experience.
The Dr. Contact Lens platform is HIPAA-compliant and allows users to order contact lenses straight from their medical records. The ordering process is then handled by Dr. Contact Lens from start to finish and includes features such as automated exam and re-order reminders.
For more information about Dr. Contact Lens, visit the company’s website to request a demo: