Best practices from the Dr. Contact Lens network

Show me the ordering

Written by Jennifer | Jul 2, 2020 1:30:00 PM

So, you've heard about Dr. Contact Lens...

But maybe wondering what ordering from our platform looks like? Let us show you!

Steps:

  • Your patient's information will sync from your EMR into our database. Your staff simply enters the patient's name, clicks quantity, selects subscription options, and that's it. 
  • Old process = 15 minutes (look up information, enter in data to order, create invoice, unbox contacts, call patient, call patient again, call patient 4th time, dispense patient, charge patient, checkout)
  • New process = 15 seconds (enter in name, select quantity, done)

We handle:

  • Sending the patient the invoice, order updates & tracking information (saving you extra calls and inquiries)
  • Support the order if patient needs assistance
  • Auto remind the patient when due to re-order
  • Send a digital script in their portal to stay FTC compliant

2 way ordering: Staff & Patients

Our platform is a selling tool that gives you access to ordering to track your business, and easy ordering for your patients to order on demand anytime. Think of Dr. Contact Lens as your new ordering tool. Once you start with us, you can manage your business better & offer your patients the ease of use they are all looking for. 

 

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