We've tracked the steps it takes your staff to process a single contact lens order from order to dispense and it is about 15 minutes (If they pick up after the first attempt to remind the patient).
What does it cost you to ship everything home and save 300 hours of staff time a year? Let's break it down:
BOX QUANTITY DISPENSE METHOD COST IN STAFF TIME
2 ORDERED FROM DISTRIBUTOR, DISPENSED IN OFFICE (15+ min) $4.50
2 DISPENSED FROM INVENTORY (10+ min) $3.00
2 DIRECT SHIP TO PATIENT (1 min with DCL) $1.00- $5.99
4-8 DIRECT SHIP TO PATIENT (1 min with DCL) $1.00
*Based on staff $18/hourly rate
30% of patients won't re-order from you (200 pts on average) = $50,000 potential lost revenue
10% orders are returned (staff time + shipping costs + 80 orders of lost revenue) = $16,000+ potential lost revenue
300 hours staff time per every 1000 orders (1-2 OD practice) = $5400 processing orders annually
No option for walking scripts (250 pts on average) = $100,000+ potential lost revenue
Total potential loss for dispensing in office = $170,000+ for a 1-2 OD practice
15-20% orders won't qualify for free shipping = $700 shipping costs annually
Capture 50% of lost re-order revenue + walking scripts = $75,000+ gain in revenue
No more returns = $16,000 gain
Saving of staff time = $5,400+ spent on revenue producing tasks like sales, booking appointments, selling eyewear
Total potential gain for shipping all orders home = $95,000+ annually for a 1-2 OD practice
Want to know more about lost ROI? Check out more here
Would you invest in a technology that could help you potentially capture over $95,000+ in sales and save you endless hours of staff time?
Dr. Contact Lens is a win-win for you, your staff and your patients.
You win, because your practice grows while you focus on patient care.
Your staff wins because they can add more value to your practice rather than dwindling endless hours processing contact lens orders.
Your patients win because you are finally offering them what they have been asking for for decades - convenience.
Dr. Contact Lens is a re-order reminder system, digital Rx inside your contact lens store, a one click ordering platform unavailable to your patients on any other website, marketing tools, business analytics and so much more.
Join the future of contact lens sales today - don't miss this opportunity to elevate your practice.